Sales: 01903 858910
Software Support: 01903 899933

Software Support

With DentalPlus, you will receive an exceptionally high level of customer support from our office based in the UK. Technical support is available via telephone, email or remotely meaning we can log on to your computer and identify and resolve any issues as soon as possible. Admor does not operate through a call centre, so you will soon build up a relationship with each member of the DentalPlus dedicated support team.

  • Friendly, knowledgeable support team
  • One full day of training with staff before your launch day
  • Support on DentalPlus launch day
  • Technical telephone assistance Monday to Friday
  • Email support and remote assistance
  • Out of hours email and voicemail support
  • 2 daily cloud back-ups of DentalPlus data

Contact

DentalPlus is contactable during office hours, and is available Monday – Thursday between 8.30am and 5.30pm, and Friday 8.30am and 5.00pm excluding Public Holidays. Outside these hours you can email and leave a message on the answerphone which will be answered as soon as possible.

For all support during office hours call 01903 899933

Email support is available at dentalplus.support@admor.co.uk

Remote Access and Support over the Internet with TeamViewer DentalPlus QuickSupport

Hardware Support

DentalPlus are proud to be in partnership with Technocure IT Specialists to provide high quality and competitive hardware support.

Encountering hardware problems can result in undue stress and inconvenience. We provide a reliable eff ective service endeavouring to resolve any issues with minimal disruption with multiple support communication portals.

Our specialist hardware support services include:

  • Network design and installation
  • Network anti- virus protection
  • Remote monitoring and support
  • Ongoing hardware consultation
  • Server management
  • Maintenance contracts
  • Hardware supply
  • Software supply and training
  • Hardware Maintenance

For complete hardware support, we can off er a hardware maintenance contract which includes:

  • Monthly contract tailored to your needs
  • Easy monthly payments
  • Nationwide coverage
  • Unlimited telephone support
  • Unlimited remote support
  • Unlimited instant online support
  • Unlimited parts and labour
  • Unlimited engineer callouts
  • Loan machine

Contracts include parts and labour, unlimited call outs plus trained helpdesk provision.

For more information please call Isabel on 01903 858910.